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"SmartBoard is an information sharing and news alert tool for helpdesks and call centers. It combines a scrolling marqee, whiteboards, chat facility and notifications into a simple, integrated desktop tool that really helps everyone stay up to date with the latest news. Major problems, status updates, service alerts, rate changes or market information – SmartBoard instantly gives staff the information they need to advise callers with confidence. SmartBoard can be used by small operations with a few users, but is scaleable up to thousands of users across multiple locations."
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