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SuperPro Software has been designed as a solution for customer relationship management for business-to-business sales. It features a contact management system that allows for an unlimited number of contacts per customer in one centralized location; correspondence templates for premerged business letters, proposals, and estimates; a label generator and the ability to fax or e-mail from within the program; a customer order entry system that streamlines tasks and provides a comprehensive overview of shopping activity and payment status; and the creation of weekly, monthly, and yearly spreadsheet commission reports. The invoicing system can age statements in four categories and insert a reminder of initial terms of the sale. The Inventory Control System automatically updates and tracks sold products and quantities. It will also give replenishment reminders. The Sales and Product Analysis reviews the sales history to create a comprehensive report on both total sales and individual products showing sales and gross profit margins on a weekly, monthly, or yearly basis. The Appointment Setter is a daily calendar for appointments and important daily to-do tasks. The Appointment Setter allows you to look at your appointments by the day or by the week. The Expense Report system allows you to review individual reports or year-to-date totals for an employee or for the entire company. SuperPro’s File Transfer System enables integration of flat CSV files into the software to produce relational functions within the program. It allows you to transfer new orders, update contact notes and company information, and send correspondences and expense reports. It will create new company records with contacts for new customers.
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