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Basic Customer Care (BCC) is a complete multiuser customer database and help desk solution with robust reporting capabilities. BCC keeps track of all your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You can also log and search issues encountered by your customers and their resolution. You can even set up templates for frequently recorded issues. BCC is designed with the end user in mind. You don't see modules in BCC. You see one streamlined application that helps you get to the information you need, when you need it. BCC is readily customizable to your needs. It requires very little disk space to install, has a small memory footprint, and is a breeze to deploy on all of your users' machines. There are no separate components to download and install (such as ODBC drivers, or MDAC).
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