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AnswerTrack Server is an affordable, easy-to-use customer e-mail tracking solution that integrates with NT-based e-mail servers like IMail by Ipswitch. AnswerTrack provides robust accountability and manageability to all help desk organizations, and is built on an Application Service provider model so that ISPs can resell the service to their business clients. It features a great-looking ASP-based Web interface for both customers and administrators, and an intuitive GUI console on the server.
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