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If you answer a lot of customer emails, EmailBuddy is a must. In most cases, the same questions are asked over and over again by customers. Email Buddy lets you create a response and place it into its database as an email template. When you add it to the database, you give it a descriptive title that will make it easy to find and can categorize it if you want. The next time someone asks the same question, you quickly find the email template in your database, and with two clicks, you can created a ready to send response. No more hunting through hundreds of old emails trying to find the answer you previously used. No more re-composing responses that you have done so many times before. Each time you get a new question, you just add another email template.
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